Privacy Policy

Last Updated: December 9, 2025

HG Creations Ltd ("we", "our", or "us") operates the Butcher Boss mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

1. Information We Collect

We collect information that you provide directly to us:

• Account Information: Name, email address, phone number, and password when you register
• Business Information: Business name, branch names, and locations
• Operational Data: Stock records, sales transactions, expenses, and daily summaries
• Employee Information: Names and roles of staff members you add to your account

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App's functionality
• Process and manage your business operations within the App
• Sync your data across devices when you're online
• Send you important updates about the App or your account
• Provide customer support
• Ensure the security and integrity of our services

3. Data Storage and Security

Your data is stored using Google Firebase, which provides industry-standard security measures including:

• Encryption in transit and at rest
• Secure authentication protocols
• Regular security audits and monitoring

The App also stores data locally on your device to enable offline functionality. This local data is synced with the cloud when internet connectivity is available.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Within Your Organization: With employees you add to your business account, based on their assigned permissions
• Service Providers: With trusted third-party service providers (like Firebase) who assist in operating our App
• Legal Requirements: When required by law or to protect our rights and safety

5. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Export your data in common formats (CSV/PDF)

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you request account deletion, we will delete your data within 30 days, except where retention is required by law.

7. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

9. Offline Mode

The App functions offline by storing data locally on your device. When you reconnect to the internet, your data is automatically synced with our secure cloud servers. You maintain full control over when and how your data is synced.